Store Policy & Privacy Policy

• Introduction

Welcome to Luxula Brands, your one-stop shop for premium products in Bahrain. We are committed to providing a convenient and secure online shopping experience for our valued customers.

• Luxula Brands Privacy Policy

At Luxula Brands, we respect your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and disclose your information when you use our online store.

• Use of Information

We collect information you provide when placing an order, such as your name, email address, shipping address, and payment details. We may also collect browsing data to enhance your shopping experience.
We use your information to process orders, fulfill requests, personalize your shopping experience, and improve our online store. We may also send you promotional emails, but you can unsubscribe at any time.

• Information Disclosure

We will not share your personal information with third parties except for those who assist us in fulfilling your orders or enhancing your shopping experience (e.g., payment processors, delivery companies). These third parties are obligated to protect your information according to their privacy policies.

• Data Security

We implement security measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
You have the right to access, update, or delete your personal information. You can also opt out of receiving promotional emails.

• Changes to Our Privacy Policy

We may update our privacy policy. We will notify you of any changes by posting the revised policy on our website.

• Ordering

Placing an order with Luxula Brands is easy. Simply browse our selection, add items to your cart, proceed to checkout. Your order will be processed and delivered same day for the orders received before 12:00 pm.
Order received after 12:00 pm will be delivered next day.
Delivery time is between 3:00 to 8:00 pm.
Friday delivery fees is 2.00 BD

• Payment

We accept secure payments via Cash and Benfitpay upon receiving the order at the moment. All transactions are conducted in Bahraini dinars (BD).

• Delivery

Luxula Brands offers delivery across Bahrain within 1 Business days. Delivery charges is Free We will promptly notify you in case of any unforeseen delays or issues with your delivery. In the rare event that an item arrives damaged or is lost during transit, please contact us immediately for assistance.

• Contact Us

If you have any questions about our privacy policy, please contact us at Whatsapp: 33143315 Or Email: luxula.bh@gmail.com.